If you changed your mind, you can return it back to us within 14 days for a full refund. Please select at checkout if you need express delivery service.Īll of our products come with one year standard manufacturer warranty (any public b2c retail order made directly with us is entitled to 2 year warranty) We offer 14/30 days full refund policy. We offer express delivery service by courier for customers in Europe for €30, and $40 for the rest of the world. There is a flat shipping cost of €10.00 for any public retail orders from Europe or US$15.00 for any public retail order from the rest of the world for standard delivery services. There is a flat shipping cost of €30.00 for any European Trade Order or US$65.00 for any trade order from the rest of the world.ĭelivery usually takes about 3-5 days within Europe or 3-7 days for the rest of the world depending on your local delivery service. We will be in touch with you if we can see some delay of despatching your order if the item/s you ordered are currently out of stock or unavailable.
However, please allow longer delivery time to the Far East, Australia & New Zealand and South America. Your order will usually get dispatched within 1-2 working days and delivered within 3-4 working days within the EU or 4-7 working days for the rest of the world with standard delivery service. Therefore, there is no need to worry about the duty or custom hassles etc because of the Brexit. Please note that we despatch all the EU customer orders (both B2B and B2C orders) from our European warehouse in Belgium.
We also offer Express Next Day Delivery for public b2c customers in the UK Mainland for £8.50, please select at checkout if you need Express Next Day delivery service.ĮU & Rest of The W orld Customer Order Delivery There is a flat shipping cost of £9.00 (excl VAT) for any UK Trade Order, if you require us to book a time for your delivery, please let us know in the additional note section when you place the order.įree standard shipping (2-3 working days) for any public retail order from the U.K. If the items you ordered are out of stock, we will be in touch with you further Orders are usually dispatched within 1-2 working days.
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